Apiece Inc Privacy Policy

About this policy

This policy explains what Apiece Inc keeps when you visit www.apieceinc.com, send us a message or a Project Snapshot, use your client portal, book a meeting with us or pay for one of our services, and how we look after it. “We” and “us” mean Apiece Inc; “you” means anyone who uses our website or our services.

We never sell or rent personal information, and we never share it for advertising. We use it to answer you, to do the work you ask for, and to run our business.

1. When you write to us or start a project

• Contact form: your name, your e-mail address, your organization if you give it, the kind of question and your message.
• Start a project: the services you are interested in, your budget range and timeline, and anything you tell us is holding you back. We ask for your name, e-mail address and business only if you ask us to follow up, and who referred you only if you want to say.
• Project Snapshots: your business name, your name, e-mail address and phone number, what your business does, and the project details you choose to give us, such as budget, dates and website addresses. For a website audit we also ask for the business’s address, so we can check how it is listed.
• With each message and Snapshot we keep the date and time it was sent, the internet address and the kind of browser it came from, and how long the page was open before it was sent. This helps us keep out automated sends.
• When you go from Start a project to a Snapshot, your browser carries your name and e-mail address to the next page so you do not have to type them again. That copy stays in your browser tab and is gone when you close it.
• When you send a Snapshot or ask us to follow up, we open a client portal for you and e-mail you a link to choose your password. If the e-mail address already belongs to one of our clients and that client is not signed in, we first e-mail the client to ask whether the Snapshot was theirs.

Names, e-mail addresses, phone numbers and answers are stored encrypted. The notices we send ourselves about a new message or Snapshot name only the sender or the business, never the answers.

2. Your client portal

• Your account: your name, e-mail address, business name and phone number. Your password is kept only in a one-way scrambled form we cannot read back.
• Your projects: messages, the files and videos you send us, your feedback and questionnaire answers, change requests and meeting times. Messages and personal details are stored encrypted. Files are kept on our server, private to your project, and copies of files and videos are kept in Apiece Inc’s own Google Drive folder for your project.
• Who sees it: you, and the people at Apiece Inc working on your project. Signed agreements, signatures and payments are seen only by Apiece Inc’s management.
• A small log notes sign-ins and actions in the portal (who did what, and when), never what was typed.

3. Agreements and signatures

When you sign an agreement in your client portal, we keep the agreement, the name, title and initials you type, the date and time, and the internet address and kind of browser you signed from. These are printed on the signature page of the signed copy. A signed agreement cannot be changed or deleted, and it is kept as a business record even if the project is later deleted. When you accept a product’s terms before you pay, we keep the version you accepted and the date.

4. Meetings

When you book a meeting in your client portal, we put it on Apiece Inc’s Google Calendar with a Google Meet link and you as the guest. The calendar entry carries your e-mail address, your name or your business’s name, the project’s name and the time. Google sends you the invitation. Google Meet is run by Google under Google’s own privacy policy.

5. Payments

Payments made online go through Stripe. Stripe’s own checkout page takes your card; Apiece Inc never sees or keeps card numbers. We send Stripe your e-mail address and what you are buying, and we keep the amount, the date, whether it is paid, and Stripe’s reference numbers. Other payments are made as your signed agreement says.

6. Businesses we contact

To offer businesses our complimentary website audit, we look at businesses’ public websites. For each business we keep its name, its website address, its industry and city, and what we noticed about how its website shows up to AI search tools. Only where a business publishes them, we also keep a contact name, e-mail address or phone number, with the public page where we found them. Contact details are stored encrypted.

Someone at Apiece Inc may then e-mail the business about the audit. Every one of these e-mails says it is a promotional e-mail from Apiece Inc. To stop them, reply “no thanks”, or write to apieceincofficial@gmail.com. The business then goes on our do-not-contact list, which keeps only its name and website address so that we do not e-mail it again.

7. Our website products

Our website products each have their own privacy notice or terms, which say more about what is kept for that product and apply to it:

• Event websites: the Event Website Privacy Notice, for guests who reply on an event website.
• Law firm websites: the Law Firm Website Privacy Notice.
• Real estate and sports camp websites: each site shows its own privacy notice to its visitors and families, and the Real Estate Website Terms and the Camp Website Terms explain how we keep the account and its requests or registrations.

The websites we make for our clients do not carry our analytics.

8. Cookies and analytics

• Signing in: the client portal and our site admins use a cookie to keep you signed in; in the client portal it lasts up to 7 days. Short-lived cookies are also used while you sign in, set your password or reset it, for 30 minutes or less. These cookies are needed for signing in and are never used for tracking.
• Google Analytics: our main public pages, such as the home page, Start a project, the Snapshot pages and the plans pages, use Google Analytics to count visits: the pages viewed, how visitors found us, the kind of device and browser, and an approximate location. It sets Google’s own cookies. When you send a form, it notes which form was sent, never what you wrote in it.
• Google Analytics is not used in the client portal, our site admins, this policy, our Terms of Use, our website template previews, or any website Apiece Inc makes for a client.
• We use no advertising cookies and no social media tracking. Our fonts and videos come from our own server.

You can block or delete cookies in your browser, and Google offers a browser add-on that turns Google Analytics off: tools.google.com/dlpage/gaoptout. Blocking cookies does not stop the site from working, but you will need them to sign in.

9. Who helps us

Our website and portal run on Apiece Inc’s own servers, rented from Amazon Web Services in the United States. E-mails from us (invitations, sign-in codes, notices) are sent through Amazon’s e-mail service. Payments go through Stripe. Google provides Google Analytics, our calendar and Google Meet, and the Google Drive where project files are copied. Each of them receives only what it needs to do its part.

We would share personal information with anyone else only if the law required us to.

10. Keeping it safe

Everything travels over secure (HTTPS) connections. Personal details, messages and answers are stored encrypted, and passwords are kept only in scrambled form. Every page of the client portal checks who is signed in and shows them only their own projects. Forms, sign-ins and password resets are limited to keep out automated abuse. A password reset link works once, for one hour. Our backup copies are kept private.

11. How long we keep it

• Contact messages, Start a project answers, Snapshots, client accounts and projects: we have not set an end date for these. We keep them while we work together and as our business records until you ask us to delete them, or we delete them ourselves.
• Signed agreements, accepted terms and payment records are kept as business records, even after the rest of a project is deleted.
• The link to choose your password works for 7 days; a password reset link works for one hour.
• Backup copies are kept on our server for 14 days and in our backup storage for 30 days, then deleted.
• Our web server’s ordinary access logs are kept for 14 days.
• The do-not-contact list is kept so that we keep our promise not to e-mail those businesses again.
• Google keeps Google Analytics data under its own settings and policies.
• Our website products keep things for the periods their own notices and terms give.

12. Seeing, correcting or deleting

To see, correct or delete what we keep about you, write to apieceincofficial@gmail.com from the e-mail address we have for you, or send us a message in your client portal. We will do what you ask, except that signed agreements, accepted terms and payment records stay as business records, and we keep anything the law requires us to keep. Copies in Google Drive are not removed automatically; when you ask us to delete your information, we remove those too.

To stop our e-mails about the website audit, reply “no thanks” to any of them.

13. Children

Apiece Inc’s website and services are for businesses and adults. We do not knowingly keep information from children under 13. If you think a child has sent us information, write to us and we will delete it.

14. Pieces Jigsaw Puzzles

Pieces Jigsaw Puzzles, Apiece Inc’s puzzle app, has its own Pieces Jigsaw Puzzles Privacy Policy and Terms and Conditions. This policy does not change them.

15. Changes and questions

If this policy changes, the new version is shown here with its date and version name. Questions: apieceincofficial@gmail.com, or Apiece Inc, Tampa, FL 33647. This policy describes what Apiece Inc does; it is not legal advice.